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May 7, 2026 4:05 PM UTC

Dictation failures and elevated latency

Updates

  • May 7, 2026 4:05 PM UTC

    On May 7, between 14:55 and 15:45 UTC (10:55 – 11:45 AM ET), some users experienced dictation failures and elevated transcription latency. The cause was a capacity degradation at an upstream provider we use for transcription. Our fallback path engaged within about 2 minutes and the system fully recovered after approximately 50 minutes. This incident is fully resolved. Thanks for your patience.

    Resolved