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Incident history

Mar 2026 - May 2026

May

May 29

8:58 AM - 2:54 PM UTC (5h 56min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

8:44 PM - 9:12 PM UTC (28min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

5:34 PM - 8:14 PM UTC (2h 40min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

5:20 PM - 5:30 PM UTC (10min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

5:04 PM - 5:18 PM UTC (14min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

4:57 PM - 5:03 PM UTC (6min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

4:22 PM - 4:48 PM UTC (26min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

2:46 PM - 4:20 PM UTC (1h 34min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

4 updates
May 28

2:33 PM - 2:40 PM UTC (7min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

1:24 PM - 1:41 PM UTC (17min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

1:12 PM - 1:18 PM UTC (6min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

12:40 PM - 12:45 PM UTC (5min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

12:08 PM - 12:10 PM UTC (2min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 28

9:57 AM - 10:03 AM UTC (5min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 27

3:54 PM - 3:56 PM UTC (2min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 27

2:56 PM - 3:08 PM UTC (12min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 27

2:34 PM - 2:40 PM UTC (5min duration)

Dictation latency incident (us, europe, apac)

Service has recovered. Dictation latency is back to normal.

2 updates
May 13

10:31 PM - May 14 10:27 PM UTC (23h 56min duration)

Windows: mouse input unresponsive in other apps while Flow is running

This issue has been resolved. The Windows mouse unresponsiveness bug affecting other apps while Wispr Flow was running has been fixed. If you're still seeing the issue, please update to the latest version of Wispr Flow. Thanks for your patience!

3 updates
May 13

2:00 AM - 2:23 AM UTC (23min duration)

Login issues on desktop

Login on desktop has been restored. If you're still seeing issues, please fully quit and reopen the app. Thanks for your patience while we sorted this out!

2 updates
May 07

4:05 PM - 4:05 PM UTC (0min duration)

Dictation failures and elevated latency

On May 7, between 14:55 and 15:45 UTC (10:55 – 11:45 AM ET), some users experienced dictation failures and elevated transcription latency. The cause was a capacity degradation at an upstream provider we use for transcription. Our fallback path engaged within about 2 minutes and the system fully recovered after approximately 50 minutes. This incident is fully resolved. Thanks for your patience.

1 update
May 06

10:21 PM - May 11 5:27 PM UTC (4d 19h 6min duration)

Some users incorrectly prompted to redo onboarding

We've not seen new reports of this issue since investigating. Marking as resolved. If you experience this, please reach out to support.

2 updates

April

Apr 28

6:08 PM - May 11 5:27 PM UTC (12d 23h 18min duration)

Transcriptions not appearing in text fields on desktop

Reports of this issue have dropped significantly on newer desktop builds (now on v1.5.231/v1.5.257). Marking as resolved. If you're still seeing this on the latest version, please contact support and we'll dig in.

3 updates
Apr 24

2:52 AM - 2:52 AM UTC (0min duration)

TEST — payload schema verification (safe to ignore)

Resolved

1 update
Apr 24

2:47 AM - 2:55 AM UTC (8min duration)

TEST — payload schema verification (safe to ignore)

Resolved test.

2 updates
Apr 22

1:42 PM - May 19 11:03 AM UTC (26d 21h 21min duration)

iOS Pro subscription not reflecting after Apple purchase

This issue has been resolved. iOS Pro subscriptions purchased through the App Store should now reflect correctly on both iOS and desktop. If you're still seeing your plan as Basic, try restoring your purchase: open Wispr Flow → Account → Manage Plan → Explore Plan → Restore Purchases. If you're still running into trouble, please reach out at wispr.ai/support and we'll get you sorted.

2 updates
Apr 22

12:24 PM - Apr 28 2:33 PM UTC (6d 2h 9min duration)

Desktop app startup issues

Desktop app startup issues have been resolved. Customers should now be able to launch Flow normally on macOS and Windows. Thanks for your patience!

4 updates
Apr 20

8:00 AM - Apr 21 6:13 PM UTC (1d 10h 13min duration)

Server Outage — Transcription Delays

The server outage has been fully resolved. Transcription services are back to normal across all platforms. Thank you for your patience!

2 updates
Apr 14

4:09 PM - Apr 15 5:47 AM UTC (13h 37min duration)

Website & Login Errors on wisprflow.ai

The upstream Webflow issue has been fully resolved. Login, sign-up, and all wisprflow.ai pages are working normally again. We apologize for the disruption and appreciate your patience.

3 updates

March

Mar 27

2:14 PM - 3:19 PM UTC (1h 5min duration)

Sign-in and sign-up services degraded

Sign-in and sign-up services have been fully restored across all platforms (macOS, Windows, iOS, Android). If you were affected, please sign out and sign back in, or retry the steps you were attempting. If you continue to experience issues, please reach out to our support team. Thank you for your patience!

2 updates
Mar 04

5:54 PM - Mar 27 5:18 PM UTC (22d 23h 24min duration)

Partial transcription on iOS during unstable internet connections

This issue has been resolved by the recent update.

2 updates
Mar 04

1:54 AM - 4:02 AM UTC (2h 8min duration)

App not working for Intel users after latest update

Hotfix version 1.4.459 has been released and is now available. Intel Mac and Windows users should update to this version to resolve the launch and accessibility permission issues. Thank you for your patience while we worked on this fix.

2 updates