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Incident history

Dec 2025 - Feb 2026

February

Feb 24

11:01 PM - Mar 4 1:55 AM UTC (7d 2h 53min duration)

Transcription Issues Across Platforms

Resolved

3 updates
Feb 03

6:38 PM - 6:53 PM UTC (15min duration)

Investigating Authentication Issues

The authentication issues caused by third party database issues have been resolved. If you are still experiencing issues, please contact support

2 updates

January

Jan 28

10:46 PM - Jan 30 2:06 AM UTC (1d 3h 20min duration)

Captcha verification errors

We believe the captcha verification errors are resolved now, if you still face any - please reach out to support@wispr.ai

3 updates
Jan 21

7:51 PM - 10:22 PM UTC (2h 31min duration)

Slow Performance / Latency

Transcription processing times have returned to normal levels. We've also implemented additional monitoring to detect similar issues earlier in the future.

We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve this issue.

2 updates
Jan 13

4:35 PM - 4:38 PM UTC (2min duration)

Temporary Performance Degradation (High Latency)

We’re continuing to investigate the cause and impact of this incident. The service affected by this issue is currently healthy and operating normally.

2 updates
Jan 09

8:23 PM - Jan 13 5:09 PM UTC (3d 20h 46min duration)

Latency

All systems are back up and running.

2 updates
Jan 09

8:22 PM - 8:55 PM UTC (34min duration)

Blocked dictations

This has been resolved, and a hotfix has been released.

2 updates

December 2025

Dec 15

6:47 PM - Dec 19 7:07 PM UTC (4d 20min duration)

iOS Transcription Errors

A fix has been released, and the issue should now be resolved. Please update the iOS app to the latest version (1.30) in the app store and reach out to support if you're still running into any problems.

2 updates
Dec 01

11:09 PM - Dec 4 7:50 PM UTC (2d 20h 41min duration)

Command Mode Error [Servers Are Busy]

Users who were getting the "Command Mode Servers are busy" message constantly while trying to use Command Mode should not have this issue anymore. It has been resolved.

If Command Mode is still not working, please try the steps in this Help Center article, and reach out to our support team if you need further assistance:

https://docs.wisprflow.ai/articles/8476991260-command-mode

3 updates